To discuss anything with a collector unless you want
to;
To answer a phone for a collector (this works with
caller ID).
To speak with the collector if you do answer.
To answer any questions at all posed by the
collector (collectors will often demand that you
rearrange your finances, or cut back on other
expenses to pay them; there is no requirement that
you justify your lifestyle to a collector).
To say "good-bye" before you hang up.
To be truthful about your personal and financial
affairs (you do not have to disclose private
information about assets or income).
Important: There is no reason you need to
acknowledge that you owe the money! This is very
important if the debt is old. By acknowledging the
debt, you may actually extend the time the creditor
can sue on it. All states have statutes of
limitations on debt collecting. Few states are more
than six years. Many are less. You can extend this
limitation by acknowledge the debt or even by making
a partial payment!
Without the prior consent of the consumer given directly to the
debt collector or the express permission of a court of competent
jurisdiction, a debt collector may not communicate with a
consumer in connection with the collection of any debt...
...
at the consumer's place of employment if the debt collector
knows or has reason to know that the consumer's employer
prohibits the consumer from receiving such communication.
Simply put, anyone can stop collectors from harassing them at
work by putting the collector on notice that the employer of the
consumer does not permit him or her to receive the calls. Do you
think your employer allows you to be harassed at work? Is this
why you are paid? Probably not! Tell the debt collector this and
confirm it in a letter! Then make notes as to each time the
collector violates this warning. Bring your notes to your
attorney and have him use it against the collector in court.
Damages Under the FDCPA
The FDCPA and FCCPA provide for a private right of action
against violators. This means that you can get a lawyer and sue
for damages. A partial list of damages that are awardable are:
-
Statutory damages up to $1,000 for each case. This means that
the violator can be charged even though there are no other
damages (see below).
-
Punitive Damages.
-
Attorney's fees. You can make the violator pay for your
lawyer. This is big advantage; lawyers are expensive!
-
Actual damages including: